Role - SAP ECC Program Manager
Location – France
Region – Lyon


Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role

SAP Program Manager oversees the end‑to‑end execution of enterprise‑level SAP programs involving multiple functional modules and cross-functional integration. The role includes planning, governing, and delivering SAP implementations or rollouts, closely coordinating with business leaders, technical teams, and external vendors. The Program Manager ensures delivery excellence, solution integrity, and business value realization.

Key Responsibilities

• Lead complete SAP ECC or S/4 programs across all phases: Blueprint → Realization → Final Prep → Go‑Live → Support.

• Collaborate with offshore delivery lead in terms of delivering the program

• Establish program governance structure, steering committees, RAIDs, KPIs, and escalation mechanisms.

• Ensure alignment with business strategy, digital roadmap, and enterprise architecture.

• Stakeholder & Executive Management where act as primary contact between C‑level executives, business leaders, and delivery teams.

• Change management governance and monitor scope creep and budget escalations

• Facilitate leadership updates, steering committee meetings, and decision-making forums.

• Manage stakeholder expectations and program reporting

• Define program scope, timelines, budgets, resource plans, and quality targets.

• Monitor status, risks, dependencies, and track overall program health.

• Lead multi-stream delivery (OTC, PTP, RTR, Testing, Data, Cutover).

• Manage a multi-disciplinary team including functional consultants, technical teams, architects, testers, and data teams.

• Coordinate across global teams and offshore/onshore delivery models.

• Ensure process harmonization, template adoption, and alignment with SAP best practices.

• Govern overall design decisions, cross-stream impacts, and architecture consistency.

• Drive quality assurance: stage gates, QA reviews, defect governance, and deployment readiness.

• Monitor program financials: budget planning, burn rate, forecasting, and cost optimization.

• Oversee contracts, SOWs, change requests, and vendor invoices.

• Lead cutover planning, deployment readiness, go-live decisioning, and business sign‑offs.

• Ensure smooth hyper-care delivery and transition to AMS or Business‑As‑Usual (BAU).

• Partner with OCM teams to ensure communication, training, and business readiness.

• Support end-user enablement, training strategies, and adoption monitoring.

• Participate in customer steer-co meetings and represent Infosys delivery

Skills

• Must have 15 + years of proven leadership of large SAP ECC implementation or rollout programs.

• Leading SAP programs in domains such as Retail and Manufacturing will be an added advantage.

• Strong expertise in:

  • Program governance

  • Risk & issue management

  • Budget & resource management

  • Stakeholder communication

  • Executive reporting

  • Vendor/partner management

• Experience with Agile/Hybrid delivery frameworks.

• Excellent communication, executive presence, and conflict-resolution skills.

• Ability to lead culturally diverse teams across geographies and working with teams in offshore/remote.

• Strong decision-making, negotiation, and influencing capabilities.

• High level of ownership, accountability, and strategic thinking.

• SAP Project Management certification (Good to Have).

• PMP/Prince2/SAFe certification. (Good to Have)

• Proficiency in English and French is required.

Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.