Job Summary:
We are seeking a highly experienced Business Analyst to support a global banking transformation program focused on modernizing domestic and cross-border wire payment capabilities. This role will be instrumental in designing and delivering solutions aligned with Fedwire, CHIPS, and SWIFT standards, including MT/MX message formats under ISO 20022, and leveraging SWIFT gpi for enhanced tracking and transparency.
The ideal candidate will have hands-on experience working with global banks, deep domain knowledge of cross-border and US domestic wire schemes such as Fedwire, CHIPS, and a strong understanding of operations workflows, wire exceptions, regulatory compliance, and ISO 20022 migration strategies. You will collaborate with business stakeholders, technology teams, and external partners to ensure successful implementation.

Job Description:

Responsibilities & Deliverables:

• Act as the subject matter expert (SME) for Fedwire, CHIPS, SWIFT, and cross-border payment schemes within a global banking IT transformation program.
• Analyze and document business requirements applicable for US domestic wires market and large bank operations and correspondent bank requirement standards.
• Translate complex client needs into detailed Business Requirements Documents (BRDs), functional specifications, and user stories.
• Lead workshops with business stakeholders to capture US domestic wire transfer and cross-border payment requirements.
• Design and document payment processing flows including initiation, validation, routing, settlement, exception handling, operations and reconciliation.
• Ensure system design adheres to CHIPS operating rules, Fedwire guidelines, SWIFT standards, and cross-border payment regulations.
• Support SWIFT gpi implementation, including tracking, transparency, and reporting features.
• Collaborate with development, QA, and product teams across geographies to ensure successful delivery.
• Support testing phases including UAT, integration testing, and regression testing.
• Support ISO 20022 migration initiatives, including gap analysis, mapping, and transition planning.
• Work closely with operations teams to understand current workflows, pain points, and ensure operational readiness post-implementation.
• Provide expertise in wire exceptions handling, including investigation, resolution workflows, and integration with exception management systems.
• Ensure compliance with regulatory rules, including OFAC, AML, KYC, FFIEC, and other applicable frameworks.

• 5+ years of experience as a Business Analyst in financial services or payments technology, with direct experience working on payments transformation projects.

• Strong understanding of Fedwire, CHIPS, SWIFT, and cross-border payment schemes.
• Hands-on experience with SWIFT MT and MX message formats and their application in wire transfers.
• Proven experience in ISO 20022 migration projects, including message mapping and system transition.
• Working knowledge of SWIFT gpi and its operational and technical components.
• Proven ability to write clear and actionable BRDs, use cases, and user stories.
• Experience working in Agile environments and solid understanding of the software development lifecycle (SDLC).
• Strong understanding of operations workflows in wire payments, including exception handling and reconciliation.
• Demonstrated experience in wire exceptions management, including root cause analysis and resolution strategies.
• Solid understanding of regulatory rules governing wire and cross-border payments, including OFAC, AML, KYC, and FFIEC guidelines.
• Excellent communication, stakeholder engagement, and documentation skills, with experience working across time zones and cultures.
  

• Experience with ACI MTS, FIS, or similar global payment platforms.

• Exposure to virtual account platforms, subledger systems, or cash management solutions.
• Familiarity with API-based banking integrations, cloud-native architectures, and microservices.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.