CISCO Support Engineer
Job details
Job Role
Associate Consultant
Work Location
Sydney
State / Region / Province
New South Wales
Country
Australia
Domain
Consulting
Interest Group
Infosys Limited
Company
ITL Australia
Requisition ID
143061BR
About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description:
Looking for Support engineer who has significant experience across cyber security domains like InfraSec, Data Security, GRC etc. and willing to work in 24 X 7 security operations support environment.
Salary Range- 82544- 87992 AUD Total Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to contact your recruiter to learn more about how this works in practice.
Location:
Melbourne/Sydney, Australia
Roles and Responsibilities:
Skills /Competencies:
Essential:
Preferred
Additional Skills:
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description:
Looking for Support engineer who has significant experience across cyber security domains like InfraSec, Data Security, GRC etc. and willing to work in 24 X 7 security operations support environment.
Salary Range- 82544- 87992 AUD Total Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to contact your recruiter to learn more about how this works in practice.
Location:
Melbourne/Sydney, Australia
Roles and Responsibilities:
- Ability to work with business stakeholders, other Engineers, Iteration Managers, Architect, Security team.
- Liaising and working with Professional Services Engineers and Solutions Architects around client projects and deployments.
- Keeping detailed knowledge of the clients’ environment(s) by maintaining and updating relevant documentation such as Network Diagrams, Configuration Databases along with process and procedural documentation
- Take initiative to problem solve with positive attitude towards feedback from team for improvements.
- Adaptable and flexible with ability to multi-tasking.
- Ensure compliance with all relevant standards, processes and procedures.
- Able to manage reliability and availability functions for different platforms.
- Ensure continuous improvement with a focus on driving automations.
- Develop colleagues and continue to build out the capability of the team
Skills /Competencies:
Essential:
- Extensive operation/implementation support experience in at least one of below platforms
- CISCO ASA
- CISCO FTD
- CISCO Firewall
- CISCO Stealth watch
- FortiGate
- Next Generation IPS/IDS
- Experienced deploying and supporting to Amazon and Azure environments
- Experience on OS level security across Windows, Linux.
- Ability to diagnose and conduct root cause analysis
- Experience in run book, service transition, design documentation and service continuity
- Establish alerting thresholds/triggers, analyse alerts from various sources within the enterprise, and determine possible causes and effects on the systems and data
- Experience working in a hybrid cloud and on-premise environment
Preferred
- Good knowledge on Infrastructure and Network Security concepts
- Work in Agile environment. Should be familiar with JIRA, Confluence etc.
- Understands the need to comply with coding and deployment standards
- Take initiative to problem solve
- Positive attitude towards feedback from team for improvements
- Adaptable and flexible with ability to multi-tasking
- Willingness to share knowledge and good working ethic
Additional Skills:
- Ability to diagnose and conduct root cause analysis
- Experience working in a hybrid cloud and on-premise environment
- Experience working in the telecommunications sector
- Understanding process for deploying and enforcing application control
- Delivery of technical design documentation
- Experienced in using version management tools such as Git
- Provide effort estimates for new investment requests.
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
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