Role – Process Specialist
Technology – Supply chain process
Location – Madrid Spain
Compensation – Competitive (including bonus)

Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role
As an Process Specialist, you are supporting the consulting team in different phases of the project including problem definition, effort estimation, design, deployment and participate in unit-level and organizational initiatives WITH the objective of providing high quality and value-adding consulting solutions to customers within the guidelines, policies and norms of Infosys.

Key responsibilities:
• Work on activities related to supply chain process : PR analysis, PO management, quotes creation, export control licenses management, material sales management, material substitution, , SO/STO, return order flow, delivery dates collaboration, delivery monitoring)
• Stock level management in SAP system : stock optimization
• Manual PO Placement
• Collaboration with suppliers
• Communication with the Production to give visibility on deliveries
• Missing parts management
• Dispute Management
• SAP parameter setting for optimization
• Identify risks and set up action by anticipation
• To interact directly with Suppliers for day-to-day work
• Interact closely with Front Officer/focal points for any clarifications, complex work, and updates
• Provide weekly operational reports
• Document process documentation and standard methodologies
• Facilitate and/or participate in team and customer meetings
• Effective communication and maintaining professional relations with customers, suppliers and co-workers
• Identify process gaps and improvement opportunities

Requirements:
• Good French (min. C1)
• Good English (min. B2)
• At least 2-3 years of experience in supply chain or customer service
• At least Bachelor Degree
• Customer orientation and proactive approach
• Excellent communication, interpersonal and organizational skills
• SAP knowledge nice to have
• Team player

We offer to the candidates:
• Work for the prestige Client Logo
• Career in the multinational company
• Unique opportunity to take part in international projects and gain experience with various businesses
• Set of social benefits to choose from
• Salary adequate to your competencies
• Training program

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees.