Process Lead

In the role of Process Lead with Infosys BPM you will be responsible for owning project lifecycle​ and will be the Main POC for stakeholders.

Responsibilities:

• Developing a detailed content calendar to work with cross-functional teams and coordinate marketing initiatives
• Fully understands the strategic direction​ and create timelines & ensures assets are delivered on time, including content strategy and merch plan documentation​
• Host kick-off calls with working team including Strategy,CI, design, copy, business
• Actions on feedback from all stakeholders related to copy/design changes, sets any review calls with stakeholders (strategy, comps), provides context for the meeting
• Negotiate project prioritization with stakeholders when POD is at capacity​

• Minimum of a bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience related to the job description

• Extensive experience with identifying risks and resources constrains​
• Excellent interpersonal, verbal, writing, and presenting abilities
• A solid knowledge of user behavior and user experience design
• Use content strategy to guide graphic designers, copywriters, and front-end developers
• Knowledge of best practices for improving user experience (UX)
• A solid understanding of SEO fundamentals and keyword research
• Ability to use customer relationship management (CRM) and marketing automation tools
• Assist in the discovery of major processes to appropriately scope projects and create documentation that explains the user experience, corporate strategy, and best practices