Detalles del trabajo
Rol del puesto
Associate Consultant - Brazil
Ubicación de trabajo
Sao Paulo
Estado / Región / Provincia
Sao Paulo
País
Brazil
Habilidades
Others (Please specify in the Requisition notes)
Dominio
Delivery
Grupo de interés
Infy Brazil
Compañía
INFOSYS TECNOLOGIA DO BR
ID de solicitud
146490BR
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2014ASASBZ Senior Associate Consultant
Infosys Brazil is looking for professionals with the profile of Oracle Technical Consultant - Developer / OIC / OCI Cloud to join our team
Main activities and responsibilities:
- Provide end‑to‑end ownership of Oracle OIC integrations in a mission‑critical AMS environment, ensuring stability, continuity, and timely resolution of incidents.
- Monitor, analyze, and resolve integration failures, OIC orchestration faults, performance degradation, and cross‑system communication issues.
- Work closely with business and cross‑functional IT teams to ensure minimal downtime and quick recovery during operational disruptions.
- Conduct root cause analysis (RCA) for recurring issues and propose long‑term corrective and preventive actions (CAPA).
- Maintain and improve monitoring standards, alerts, dashboards, and logs, ensuring proactive detection of failures before they affect operations.
- Support Fusion ERP integrations through troubleshooting of ESS jobs, FBDI processes, OTBI/BI Publisher extracts, and data discrepancies.
- Execute enhancement requests and minor CRs related to OIC integrations, ODI pipelines, and ERP integration touchpoints with minimal disruption.
- Collaborate in quarterly update impact analysis, performing regression tests to validate integration continuity after Oracle SaaS updates.
- Develop and maintain AMS documentation, including SOPs, runbooks, impact assessments, dependency maps, and knowledge base articles.
- Participate in on‑call rotation, escalation handling, and high‑severity incident management when required.
- Ensure adherence to security, governance, naming standards, and best practices in integration lifecycle.
Required Qualifications:
- Experience working with Oracle Fusion Financials, specifically in Accounts Receivable (AR) and Brazilian Localization (FDG – Fiscal Document Generation).
- Solid understanding of Brazilian fiscal legislation applicable to AR operations: NF‑e, NFC‑e, CT‑e basics, CFOP, CST, NCM, and standard SEFAZ validations.
- Hands‑on experience in AR functional configuration: customers, sites, billing profiles, payment terms, invoice flows, credit memos, receipt application, and AR accounting.
- Good understanding of FDG configuration elements, including Document Types, Fiscal Flows, Tax Rules, sequences, and document lifecycle.
- Experience analyzing and resolving fiscal document rejections, invoice generation issues, tax discrepancies, and SLA posting errors.
- Familiarity with FBDI, ESS jobs, OTBI/BI Publisher reports, and common integration touchpoints impacting AR and FDG.
- Experience working in AMS environments, supporting incidents, service requests, and small enhancements.
- Ability to perform functional testing, regression cycles, and impact analysis during Oracle quarterly updates.
- Comfortable working collaboratively with technical teams (OIC/ODI) during troubleshooting of AR/FDG integration failures.
- Strong documentation abilities for functional procedures, SOPs, test scripts, and configuration logs.
Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.