Role Summary

This hybrid bilingual Business Analyst + Scrum Master role combines analytical, requirement‑gathering responsibilities with Agile facilitation and team coaching. The individual will serve as a key liaison between business stakeholders and the development team while ensuring delivery excellence through Agile practices.

Key Responsibilities

Business Analysis Responsibilities

• Engage with business stakeholders to gather, analyze, and document requirements (business, functional, and non‑functional).
• Create and maintain user stories, acceptance criteria, use cases, process flows, BRDs/FSDs as needed.
• Conduct requirements workshops, interviews, and discovery sessions to understand business needs.
• Support the Product Owner in backlog refinement, prioritization, and maintaining clarity of requirements.
• Perform impact assessments, gap analysis, and feasibility analysis for new initiatives.
• Collaborate with development and QA teams to ensure accurate understanding and alignment on requirements.
• Support UAT preparation and execution, including test scenario reviews and defect triage.

Scrum Master Responsibilities

• Facilitate all Scrum ceremonies:
• Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective, Backlog Refinement.
• Coach the team on Agile values, principles, and Scrum practices, fostering a culture of continuous improvement.
• Work closely with the Product Owner to maintain a healthy and prioritized backlog.
• Identify, track, and remove impediments to ensure smooth delivery.
• Monitor and report on team metrics (velocity, burn-down, cycle time) for transparency and predictability.
• Shield the team from external distractions and manage unplanned work effectively.
• Support cross‑team collaboration and coordination in a scaled Agile environment (SAFe experience preferred but not mandatory).

Required Skills & Qualifications

• Strong experience in business analysis, requirements gathering, and documentation.
• Solid understanding of Agile methodologies, especially Scrum.
• Hands‑on experience facilitating Agile ceremonies and coaching development teams.
• Proficiency with Agile tools such as JIRA, Azure DevOps, Confluence, etc.
• Ability to create process flows, diagrams, and analysis artifacts using tools like Visio or Lucidchart.
• Excellent communication, stakeholder management, and conflict‑resolution skills.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Experience supporting UAT and end-to-end delivery processes.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.