Detalles del trabajo
Rol del puesto
Engagement Manager
Ubicación de trabajo
Newport Beach, CA, San Diego, CA
Estado / Región / Provincia
California
País
USA
Habilidades
Domain|Sales|Sales Execution
Dominio
Global Markets
Grupo de interés
Infosys Limited
Compañía
ITL USA
ID de solicitud
144848BR
Salário mínimo
128000
Salário máximo
250000
Join Infosys as a Client Partner in the Insurance vertical, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers. The role typically covers a single account or part of a large account, with P&L ownership ranging from USD $30M–$50M.
Role Description:
• Client relationship & growth: Own senior client relationships (C‑suite/BU heads) and grow the account to USD $30–$50M P&L. Lead the opportunity lifecycle end‑to‑end (Prospect–Qualify–Evaluate–Propose–Close).
• Delivery assurance: Partner with delivery leaders to meet/exceed scope, schedule, quality, and financial commitments (SLAs/SOWs). Proactively manage risks, issues, and change.
• Account planning & governance: Build and run the account plan—stakeholder map, pursuit priorities, solution themes, 12–24‑month pipeline, and revenue/margin targets. Drive governance (QBRs/MBRs), forecast accuracy, and CRM hygiene.
• Market intel & pursuits: Conduct market and competitor analysis; lead client presentations, solutioning/estimation, proposal development, and commercial negotiations.
• Cross‑functional orchestration: Coordinate with Delivery Managers and horizontal competency leaders to balance concurrent programs and optimize capacity, skills, and commercials.
• Go‑to‑market & solutions: Partner with the Solutions Leader and BU to tailor go‑to‑market offerings for the account; own pipeline and revenue for BU‑sponsored solutions within the account.
• Pricing & commercials: Lead deal pricing within MSA guardrails; collaborate with Finance and Legal on terms, discounts, and renewals.
• Presales (adjacent opportunities): Provide presales support for new business development outside the account scope as requested.
• Alliances & partners: Provide inputs to shape partnerships with relevant ISVs/hyperscalers/product vendors that strengthen the account strategy.
About Infosys Insurance:
Infosys’ Insurance practice helps P&C, Life, and Health carriers modernize core platforms and reimagine customer engagement using cloud, data & AI, and intelligent automation. We deliver measurable outcomes—higher straight‑through processing (STP), faster claims cycles, lower cost‑to‑serve, and improved NPS—through digital self‑service, intelligent underwriting, and streamlined back‑office operations. Our domain expertise, accelerators, and partner ecosystem enable secure, compliant transformation with faster time‑to‑value. From policy administration and billing to claims and servicing, we build flexible, scalable digital operating models that drive efficiency, agility, and growth.
Required Qualifications:
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.