Descripción del trabajo

MANDATORY TECHNOLOGIES
- SALESFORCE.COM
- APEX

MANDATORY SKILLS / REQUIREMENTS

○ Bachelor’s Degree in Computer Science or related field with 3-4+ years related experience in Salesforce Force.com platform/Service Cloud implementations

• Experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services.
• Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations.
• Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers, JQueries to implement complex business requirements.
• Have experience in the Salesforce domain and have deep understanding of the Salesforce Sales Cloud & Service Cloud solutions.
• Should be Salesforce Certified – Preferably Admin, PDI, Sales Cloud, Service Cloud

1. Roles and Responsibilities:

• Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
• Proactively monitor services to identify issues.
• Maintains updated system documentation and Salesforce policies/procedures.
• Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
• Perform tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations.
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls