Descripción del trabajo

Infosys is seeking an IFS Cloud FSM/PSO Functional Consultant with end-to-end implementation experience of Field Service solutions for a Telco or Utilities client. The position will primarily be responsible for providing solutions on the IFS Cloud FSM solution from customer's requirements. The selected candidate must be able to gather requirements, map to standard out of the box product capabilities, configure in FSM application, create user stories, contribute to end state architecture with knowledge on Integrations and customizations is mandated. Candidate must be able to interact with customer process consultants and business SME to understand and analyze various processes as well as derive automation opportunities and make recommendations from the discover product discussions.

Required Qualifications:

• Candidate must be located within commuting distance of Raleigh, NC, Indianapolis, IN, Phoenix AZ, Richardson, TX or Hartford CT. or be willing to relocate to one of the areas. This position may require travel within the US.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 4 years of Information Technology experience
• Hands on experience and knowledge of IFS FSM Cloud, IFS FSM/PSO On prem and functions
• Minimum two e2e implementation experiences as a Solution or Functional Lead in FSM/PSO
• Aware of IFS tools like Scope Tool, Click Learn and other related tools
• Handled solutions, functional architecture for an IFS FSM Implementation program on one or more domains listed above
• Should have the knowledge of all the associated IFS modules and integration methodology used in the project
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• 3+ years of experience with application development in IFS FSM Cloud or FSM On-Prem platform as a functional consultant implementing FSM solution
• Domain knowledge Telco (preferrable), Manufacturing, Utilities, Services (one or more)
• Should have worked in at least 2 IFS Cloud FSM (Service Management) / PSO program as a Sr functional lead
• Ability to drive the areas from various workstreams within FSM solution
• Domain knowledge Telco (preferrable), Manufacturing, Utilities, Services (one or more)
• Handled Solutions, functional architecture for an IFS FSM Implementation program on one or more domains listed above
• Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams
• Experience managing team size of 5+ would be a plus
• Experience and desire to work in a global delivery environment

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.