Descripción del trabajo

English communication.
Location: Mexico, hybrid work

Qualifications:

• Near-shore platform admin: Operate and maintain Azure DevOps, GitHub Enterprise, and SonarQube (SaaS/hosted)—availability, patching, configuration, org/repo/project hygiene.
• Ticket & access management: Resolve support requests for user provisioning/deprovisioning, RBAC/permissions, licenses/seats, and break-glass access within SLA.
• Data & reporting: Fulfill data and report requests; build recurring dashboards (repos, pipelines, quality gates, coverage, usage) and provide audit evidence on demand.
• CI/CD enablement: Maintain shared runners/agent pools, pipeline templates, service connections/secrets; troubleshoot build/scan/PR-decoration issues to restore flow.
• Security & compliance: Enforce branch protection, required checks, SAST/DAST, Sonar quality gates; monitor audit logs and respond to anomalies.
• Integrations & extensions: Manage marketplace apps and integrations (e.g., Jira/ServiceNow/Teams), webhooks, SSO/SAML/SCIM; automate admin via APIs/CLI.
• Runbooks & improvement: Keep documentation/FAQs current; drive automation of repetitive tasks (PowerShell/gh/ADO REST); partner with the CoE Principals to refine standards.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.