Descripción del trabajo

Infosys Public Services is seeking a Technical Writer to join our team.

Position Description (scope of work or brief narrative):

• The ideal candidate will be responsible for creating, editing, and finalizing a wide range of technical documentation, including hardware and software specifications, business rules, design documents, testing protocols, installation guides, user manuals, and system administration documentation.
• This role requires a strong understanding of the products being documented and the ability to translate complex technical concepts into clear, concise, and user-friendly content. The candidate should also be comfortable using screenshots and visual aids to enhance documentation clarity.

Key Responsibilities:

• Develop and maintain comprehensive documentation for hardware, software, business processes, and system configurations.
• Finalize and standardize documentation across various stages including design, testing, installation, and administration.
• Edit and proofread content created by other technical writers to ensure consistency, accuracy, and adherence to style guidelines.
• Collaborate with product managers, engineers, QA teams, and other stakeholders to gather information and validate documentation.
• Ensure documentation meets quality standards and complies with internal and external requirements.
• Use visual elements such as screenshots and diagrams to support written content and improve user comprehension.
• Maintain version control and manage updates to documentation as products evolve.

Required years of experience, training, technical skills, and other requirements for job performance:

• Proven experience as a Technical Writer in a technology-driven environment.
• 5+ years of proven experience in writing accurate technical documentation
• Strong understanding of technical concepts and ability to simplify complex information.
• Excellent written and verbal communication skills.
• Attention to detail and commitment to producing high-quality documentation.
• Ability to work independently and manage multiple projects simultaneously.

Educational Requirements:

• A bachelor’s degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

About Us
Infosys Public Services is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Infosys Public Services provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.