Descripción del trabajo

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
The Senior ServiceNow Consultant is responsible for successful implementation and customization of ServiceNow platform for prestigious enterprise customers.

Your main responsibilities:

• Delivering solutions based on ServiceNow platform for enterprise customers.
• Leading a team and supervising its output and quality
• Be involved in various project roles: business analyst, solution architect, technical consultant.
• Provide guidance to our customers and enable them to implement the best solutions.
• Looking for true customer needs and offering solutions
• Communicate and cooperate with the customers in English (day-to-day communication, presentations, participation in workshops and meetings)

• Very good knowledge of ServiceNow platform, proven experience as SN Architect or implementation team leader
• Experience with leading a team
• Motivation for professional growth and expansion of consulting skills.
• ITIL certification (advantage not a condition)
• ServiceNow CIS/CAD/CTA/CMA certifications
• Practical experience with consulting and/or business analyses
• Very good communication and presentation skills
• Proven practical experience with object-oriented programming
• Fluent communication in the English language
• Experience with SCRUM framework