Détails du poste
Rôle du poste
Consultant - Brazil
Emplacement du poste
Sao Paulo
État / Région / Province
Sao Paulo
Pays
Brazil
Compétences
Others (Please specify in the Requisition notes)
Domaine
Delivery
Groupe d’intérêts
Infy Brazil
Entreprise
INFOSYS TECNOLOGIA DO BR
Numéro de demande
144192BR
Infosys Brazil is looking for professionals with the profile of Oracle Funcional Leader - Senior Consultant AR-FDG Cloud to join our team
Main activities and responsibilities:
- Serve as the primary functional lead for Oracle AR + FDG within a mission‑critical AMS operation supporting large‑scale Brazilian billing and tax processes.
- Manage daily functional operations including: incident resolution, fiscal document rejection analysis, invoice generation issues, tax calculation inconsistencies, SLA posting errors, and process delays.
- Lead functional investigations of rejected fiscal documents (SEFAZ errors, validation failures, schema issues) and coordinate immediate corrections to avoid billing stoppage.
- Ensure continuity of electronic fiscal document flows (NF‑e/NFC‑e/CT‑e), working closely with tax/integration teams and external services when applicable.
- Analyze and optimize AR/FDG setups related to customers, sites, tax rules, tax regimes, fiscal flows, document types, and invoice sources.
- Support and validate FBDI loads, ESS jobs, and integrations that impact AR/FDG execution.
- Maintain strong collaboration with OIC/Integration teams when AR/FDG issues are caused by upstream/downstream messages.
- Execute quarterly update impact assessments, regression tests, and validation of fiscal functions and tax engines to guarantee continuous compliance.
- Serve as a functional advisor to business stakeholders, ensuring clear communication, expectation management, and risk visibility.
- Produce high‑quality documentation: RCA reports, SOPs, functional design (MD50), business flows, configuration logs, and support playbooks.
- Assist in stabilizing and improving the AR/FDG landscape through proactive monitoring, trend analysis of incidents, process improvements, and preventive actions.
- Lead knowledge transfer sessions and mentor junior consultants within the AMS structure.
Required Qualifications:
- Strong leadership presence, capable of coordinating stakeholders across business, tax, technical, and integration teams.
- Excellent communication skills, especially when handling urgent fiscal or billing issues impacting operations.
- Analytical and detail‑oriented, with the ability to break down complex fiscal rules into actionable steps.
- Calm under pressure, able to work effectively during critical billing windows or SEFAZ instability.
- High sense of ownership, proactively driving issues to closure with minimal supervision.
- Customer‑centric mindset, ensuring clarity, consistency, and high‑quality service in AMS engagements.
- Adaptability to constant regulatory changes, evolving tax rules, and Oracle quarterly updates.
- Collaboration and teamwork, with the ability to influence and guide both functional and technical peers.
Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.