Senior Principal – Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is currently seeking a Senior Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors.
Responsibilities:

• Client Relationship Management: Build and foster professional relationships with senior and C-level client executives. Should be well acquainted with client`s business situation, able to speak on behalf of the client`s best interests and countering views of the client executives, if necessary.
• Opportunity Identification/ Creation: Create/identify multi-million-dollar opportunities within existing and new clients using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and Infosys services offerings.
• Engagement Delivery and Management: Provide intellectual leadership and active participation for the portfolio of projects, review the progress periodically with the team and client, and appropriately intervene in critical situations. Lead and guide the program team to address critical issues to ensure that the client realizes the business value articulated at the time of the deal closure. Must be active in the details of the program and have a positive impact on the outcome. Provide support and guidance for the engagement leads, resolve issues escalated to finalize and conclude the engagement.
• Proposal Development: Lead teams to prepare large proposals and program plans, facilitate Infosys differentiators (specific consulting frameworks, solution, intellectual property, etc.), articulate the value proposition, create and fine tune the financials and lead proposal presentations to create a compelling proposition for the client to engage Infosys.
• Contract Negotiation: Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client. Obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.
• Talent Management: Demonstrate the ability to attract, develop, and retain top 10% consulting talent to build the next generation of Infosys Consulting leaders.
• Recruiting: Plan headcount distribution, identify upcoming skill needs and potential sourcing pools. Interview candidates and influence a favorable perception of Infosys as an employer and decide on offer details to ensure that the practice has the appropriate skills required.
• Operations: Determine and implement strategy for the practice - where and how to compete and ensure operational discipline to enable practice growth.
• Business Planning: Prepare account plans, estimate sales potential, identify key clients and internal collaboration opportunities.
• Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice level knowledge management activities to lead and propagate a knowledge management culture within management consulting services.

• Experience Transformation – Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet consumer needs and drive growth.
• Digital Business Transformation – Help clients leverage the power of strategy, data, AI and technology to accelerate to their future, digitally enabled state, both in the way they work and the way they serve their customers.
• Intelligent Operations – Help clients enable the effective and efficient execution of business operations through data, technology, and workplace modernization.
• Digital Supply Chain Management (SCM) – Help clients leverage next generation technologies to improve end-to-end supply chain performance, agility and resilience.
• ERP Transformation – Help clients design and build an ERP system that supports the organization’s strategic goals and provides the flexibility and scalability to adapt to changing business needs

• Drive account growth through proactive pitches, business case development, and account mining within existing and target clients
• Sell and lead large-scale transformation programs, owning the end-to-end sales cycle from opportunity identification through contract close
• Partner with account teams and delivery leaders to build a robust pipeline, shaping deals early and positioning the firm as a strategic partner rather than a reactive vendor
• Develop and pitch points of view on emerging supply chain topics — AI-driven demand/supply planning, control tower and visibility solutions, resilience and risk management — to open new conversations with clients
• Serve as a trusted advisor to client executives, bringing deep expertise in AI & Data, Supply Chain Planning, Procure to Pay and/or Order-to-Cash
• Lead and oversee delivery of complex, large-scale transformation programs, ensuring quality, timeliness, and value realization
• Build and maintain strong client relationships that support long-term account expansion
• Shape point-of-view and thought leadership around AI Led Transformation, and Retail/CPG Operations
• Mentor and develop consulting talent, contributing to practice-building and capability development

• M.B.A or equivalent advanced degree
• 15+ years of management consulting experience within Consumer Products, Retail, and/or Logistics sectors, with a strong track record in sales, relationship management, and account growth
• Proven experience selling and leading large, complex transformation programs
• Deep expertise in one or more of: AI & Data, Supply Chain Planning, Order-to-Cash
• Working knowledge of platforms such as o9, SAP IBP, and SAP S/4HANA
• Demonstrated ability to build compelling business cases and lead proactive client pitches
• Strong executive presence with excellent written and verbal communication skills
• Ability to travel extensively
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.