Role –Consultant
Technology – Desktop Engineer
Location – Paris
Compensation – Competitive (including bonus)

Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role
As a Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required
• More than 8 years of experience in desktop support
• Able to speak fluent English and French.
• Competent in computer hardware break-fix.
• Competent in software (Windows 11, Microsoft 365, etc.) break-fix.
• Perform installation, configuration and deployment of operating systems and standard software on laptops and desktop computers.
• Audio-video conference and meeting room equipment (Microsoft Teams Room, Crestron, Polycom) support.
• Experienced/exposure on Mobile Device Management support.
• Other support areas: V/VIPs, VPN, office network, printers, copiers, basic IT network diagnosis and troubleshoot.
• Provide remote support and make regular visits to the Brussels office, at least once every quarter.

Preferred
• European client facing experience will be preferred.
• Either France citizen or EU citizen
• Work from office
• Avoid candidates who changed jobs more than twice previously since 2020.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer