About the project NDS.Next is a firmwide initiative to migrate on-prem virtual desktops (NDSes) to Azure-hosted virtual desktops, aligned with the firm’s cloud migration strategy. The role sits in the NDSNext Migration Factory and executes migrations at scale using a standardized, repeatable factory operating model.

Role summary
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key responsibilities
▪ Execute user migrations following the factory playbook, tracking progress and outcomes
Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
▪ Perform application testing, defect reproduction, and regression checks before and after migration
▪ Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
▪ Write clear user updates and technical notes; manage expectations and drive closure
▪ Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills
▪ Strong familiarity with Windows desktop environments and application behavior
▪ Proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting
▪ Python or Java coding proficiency for automation and diagnostics
▪ Strong debugging and problem isolation skills (logs, configs, repro steps)
▪ Strong application testing knowledge (test design, validation, regression mindset)
▪ Excellent written and verbal communication, including explaining technical issues to non-technical audiences
▪ Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills
▪ Knowledge of AI-assisted troubleshooting or automation concepts
▪ Prior application development experience (building, supporting, or modernizing apps)
▪ Engagement style ▪ High-volume, user-facing execution with clear daily outcomes
▪ Works independently within a standardized model, escalating appropriately when needed
▪ Comfortable partnering across engineering and operations teams

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.