Infosys –– Program Manager

We are seeking an experienced Program Manager to plan, execute, and finalize programs, ensuring they meet strategic objectives within scope, budget, and timeline. This role involves coordinating multiple projects, managing cross-functional teams, and effectively communicating with stakeholders to deliver successful outcomes. The ideal candidate will be a proactive leader with a solid understanding of program management principles and a proven ability to drive complex initiatives

Location: Monterrey, CDMX or Guadalajara (Hybrid 3 days per week at Infosys Office)

Key Responsibilities

• Plan and define program scope, goals, and deliverables in collaboration with stakeholders and senior leadership.
• Coordinate and oversee multiple interdependent projects, managing their schedules, resources, and dependencies to ensure overall program success.
• Lead and guide cross-functional project teams, including project managers, technical leads, and business analysts, fostering effective collaboration.
• Develop and maintain comprehensive program documentation, including project plans, risk registers, and status reports.
• Identify, track, and mitigate program risks and issues, implementing timely solutions.
• Communicate program status, progress, and challenges regularly to stakeholders and management.
• Ensure adherence to established project management methodologies (Agile, Waterfall, Hybrid) and quality standards across all program components.
• Support continuous improvement initiatives within the program management office.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
• 8+ years of experience in project and program management, with a clear focus on managing complex initiatives.
• Proven ability to manage and deliver multiple projects within a larger program scope.
• Solid understanding of project and program management methodologies (e.g., Agile, Waterfall, Hybrid) and common tools.
• Strong leadership, communication, and interpersonal skills, with the ability to influence without direct authority.
• Excellent problem-solving and analytical capabilities.
• Proficient in budget tracking and resource allocation.
• Good communication skills, both written and verbal, capable of presenting information clearly to various audiences.
• Fluency in English.
• Ability to quickly learn new business processes and adapt to changing project needs.
• Project Management Professional (PMP) certification is highly preferred.

• Experience with enterprise-level project management software (e.g., MS Project, Jira, Asana).
• Familiarity with specific industry domains relevant to the programs.
• Exposure to change management principles.

• A strong, results-oriented mindset with an ability to connect project activities to broader program objectives.
• Highly organized and capable of managing competing priorities effectively.
• A proactive, adaptable, and collaborative approach to teamwork.
• Strong emotional intelligence and stakeholder management skills.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.