Job details
Job Role
Engagement Manager
Work Location
Melbourne
State / Region / Province
Victoria
Country
Australia
Domain
Global Markets
Interest Group
Infosys Limited
Company
ITL Australia
Requisition ID
145308BR
About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.
▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description:
As a Senior Manager, you will lead and grow a substantial IT services business within the Mining sector in Melbourne or Brisbane You are responsible for managing existing clients, acquiring new clients in the region, build sector plans, and be responsible for client management and all client interfaces within the assigned account / prospect scope.
Location: Melbourne/Brisbane
Roles and Responsibilities:
• Develop and present proactive proposals to the clients/prospects in line with sector strategy
• Engage the relevant internal Infosys teams and service lines team to developing solutions
• Handle risks and issues related to the accounts, including delivery oversight ensuring there is strong governance in place
• Set and manage client expectations ensuring strong client satisfaction
Skills /Competencies:
Essential:
• Tertiary Qualification in IT / Computer Science / related discipline.
Preferred:
• Strong sales/relationship management/account management experience
• Track record of interacting and building relationships with Head-off, Executive and CXO level client contacts
• Significant business development and project management experience
• Significant experience in IT Services experience including strong Global Delivery Model experience
• Ability to position industry insights as they pertain to client needs & requirements
• Deeply understand their client’s business challenges, and provide thought leadership in addressing these issues
• Experience in Technology Consulting for mining sector
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Commercially savvy/understands contracts, MSAs, Multiple pricing models
• Strong Negotiation skills
Additional Skills:
• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.
In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)