About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.


Short Description:
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
The System Analyst is responsible for understanding business requirements and translating them to Functional Specifications (FSD) and Technical Design Specification (TSD).
The role will require this activity to be performed on an end-to-end basis, across functional domains and technologies.

1. Roles and Responsibilities:

• Work very closely with Business Users, Business Analyst and project team members on solutioning during project initiation, implementation and post-implementation support.
• Participate in requirements gathering with Business Users and Business Analyst. Suggest alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes.
• Work on / review solution design & effort estimates and prioritize projects & change requests
• Develop/Review functional specifications based on Business Requirement document and map out into RTM (Requirement Traceability Matrix).
• Develop/Review Technical Design Specification to ensure the design meets the Functional Requirement.
• Review SIT Test Plan, Test Design and Test Cases.
• Ensure all application documentations are maintained and completed according to the UOB delivery methodology.
• Verify vendor code releases to ensure that they are delivered as per functional and technical requirements.
• Review SIT Test Plan, Test Design and Test Cases.
• Support testing during SIT, UAT and post-implementation phases.
• Post-production cut-over monitoring and provide support on issues and incidents raised. Ensure timely response and address of all production incidents
• Provide on-going 3rd level Production Support.
• Diagnose, troubleshoot and identify solutions to resolve application related issues. Work with architect, development team on technical solutions to address production issues and maintain system stability.
• Contributes to team effort by accomplishing related results as needed

2. Skills /Competencies:

1. Essential Skills:

• More than 2 year of experience working in banking technology as System Analyst.
• More than 4 years of relevant system analysis, testing and/or project management experience related to Retail/Consumer Banking, CRM, customer management and Branch Banking products.
• Exposure to FSI domain
• Experienced in interface specification and data mapping. Able to detail out interface specifications based on user requirements.
• Experienced in CRM platform(s) - MS Dynamics will be a plus point
• Well-developed analytical and problem-solving experience and ability to grasp new concepts, provide insights and solutions.
• Good working knowledge of relevant applications and development life cycles.
• Ability to multi-task and perform well under pressure.
• Ability to orchestrate and facilitate requirements sessions, creating an environment for collaboration and communication.
• Good negotiation skills.
• Good team player with excellent interpersonal and communication skills

2. Preferred skills

• Exposure to Private Banking - Wealth Management client onboarding/offboarding
• Worked in a local Singapore bank

3. Additional Skills:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.