New Relic Expert / Performance Monitoring Specialist

Job Summary

Key Responsibilities

• Deploy and configure New Relic APM, Infrastructure, Browser, and Synthetic Monitoring.
• Develop and maintain synthetic scripts for proactive monitoring.
• Create and manage dashboards, alerts, workloads, and performance reports.
• Integrate New Relic with CI/CD pipelines (GitLab) and cloud platforms.
• Automate monitoring workflows using Terraform and scripting.
• Troubleshoot application and infrastructure performance issues.
• Collaborate with DevOps, SRE, and development teams for optimization.
• Ensure monitoring coverage across application environments.

Required Skills

• Strong expertise in New Relic tools (APM, Infrastructure, Browser, Synthetic Monitoring).
• Proficiency in synthetic scripting, shell scripting, and Terraform.
• Experience with GitLab, CI/CD pipelines, and automation.
• Ability to design dashboards, alerts, workloads in New Relic.
• Solid understanding of application environments and performance tuning.
• Good knowledge of cloud platforms, preferably Azure and AWS.
• Fluent in English and Spanish (written and spoken).

Preferred Qualifications

• Knowledge of NRQL for custom queries and insights.
• Experience in DevOps/SRE environments.
• Strong analytical and problem-solving skills.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.