Job Description

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, an environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure you that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continues to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role
Infosys is seeking an experienced GoAnywhere MFT Platform Consultant with strong expertise in Managed File Transfer (MFT), application development, platform administration, and production support across both On-Premises and Cloud environments. The ideal candidate should possess hands-on experience in GoAnywhere MFT development and administration, with the ability to manage day-to-day platform operations, troubleshoot complex application and infrastructure issues, and support highly available enterprise file transfer ecosystems.


Required Qualifications

• At least 9+ years of relevant Information Technology experience and 6+ years of B2B and EDI tools
• Minimum 4+ years of professional experience in GoAnywhere.

• Strong experience administering and supporting GoAnywhere MFT environments.
• Knowledge of:

• • Projects and Workflows
  • Secure File Transfer protocols (SFTP, FTPS, HTTPS, AS2)
  • User and Partner Management
  • Scheduler and Automation
  • File monitoring and event-based processing
  • Encryption and PGP
  • Certificate management
  • Secure Mail and Gateway concepts
  • Infrastructure & Cloud

• Strong understanding of both On-Premises and Cloud infrastructure landscapes.
• Experience supporting environments hosted on:
  • AWS
  • Azure
  • Hybrid cloud architecture.
• Understanding of:
  • Virtual servers
  • Storage
  • Backup and recovery
  • High Availability and Disaster Recovery architectures

• Good understanding of networking fundamentals, including:
  • Load Balancers
  • Firewalls
  • Reverse Proxies
  • SSL/TLS communication
• Ability to troubleshoot network connectivity and file transfer issues.

• Strong hands-on experience with:
  • Linux
  • Unix
• Proficiency in:
  • Shell scripting
  • Process monitoring
  • File system management
  • Performance troubleshooting
  • Log analysis
  • Service administration

• Ability to independently troubleshoot complex production incidents.
• Strong analytical skills to differentiate between:
  • Application issues
  • Platform issues
  • Network issues
• Experience working in 24x7 support and critical incident management environments.
• Familiarity with monitoring, alerting, and ticketing tools.

• Prior experience supporting enterprise MFT solutions such as:
  • Globalscape
  • GoAnywhere MFT
  • Cleo
• Strong stakeholder communication and coordination skills.
• Knowledge of ITIL processes including Incident, Problem, Change, and Release Management.

• Strong troubleshooting and diagnostic abilities
• Security-first mindset
• Process-oriented with high attention to detail
• Strong ownership and accountability
• Ability to work under pressure and support critical 24x7 systems

Overview

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.