About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.
▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location: Sydney, Australia.

Salary: AUD 150742 - 171215 Annual Gross

Please Note: The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Superannuation industry experience pref

We are seeking an experienced Product Owner / Business Analyst with a strong Platform Operations lens to continue driving delivery across the My Optus App (MOA) portfolio, owning end-to-end feature delivery for high-visibility customer journeys including Service Tab, NBN Assist, and Fixed flows. Beyond backlog and requirements ownership, this role carries accountability for the operational health of the platform — release governance, environment stability, defect management, and production readiness — ensuring features move from build through to a stable, supportable live state.
This role requires someone who can operate seamlessly across product ownership, business analysis, and platform operations disciplines: translating complex business needs into prioritised backlogs, while also maintaining the release, environment, and deployment discipline that keeps a high-traffic customer platform running reliably.
Given the scale and sensitivity of the MOA program, this role demands not just technical and functional capability, but established credibility with Optus stakeholders and a proven ability to operate independently within Optus's delivery and governance frameworks from day one.

• Own the integrated delivery plan, milestones, scope, budget, resources and delivery outcomes from initiation through implementation and closure.
• Coordinate work across squads, technology teams, business stakeholders and delivery partners, managing priorities and cross-team dependencies.
• Maintain effective governance, executive reporting and decision tracking, with transparent visibility of delivery health and financial variance.
• Proactively manage risks, issues, assumptions, dependencies and changes, with clear mitigation, ownership and escalation.
• Coordinate architecture, security, testing, release, cutover and implementation-readiness activities.
• Build trusted relationships with senior stakeholders and lead cross-functional, geographically distributed teams toward agreed outcomes.
• Maintain accurate delivery artefacts in agreed tools, including Jira or Rally and Confluence

• Tertiary qualification in Information Technology, Computer Science or a related discipline.
• Demonstrated experience delivering complex technology initiatives involving multiple squads or workstreams.
• Strong capability in planning, schedule and budget management, RAID and dependency management, and executive reporting.
• Experience in Banking and Financial Services or another highly regulated environment.
• Excellent communication, stakeholder management, analytical and problem-solving skills.
• Ability to engage, influence and present effectively to senior executives and governance forums.

• Experience with Agile delivery using Scrum, Kanban or scaled delivery practices.
• Experience coordinating release, cutover, implementation readiness and transition activities.
• Experience working across multi-vendor, distributed or offshore delivery models.
• Relevant delivery or Agile certification such as PMP, PRINCE2, SAFe or Scrum.

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing