Infosys Public Services is seeking an Supply Chain Business Analyst to join our team.

Required Skills:

• Deep knowledge of warehouse management and fulfillment systems.
• Knowledge of Inventory Management Systems, including parts management, work orders, cost tracking, and supplier interfaces.
• Ability to analyze upstream/downstream impacts across ~30 integrated USPS applications and external systems (AssetWorks SAAS).
• Strong SQL skills for validating data, building test scenarios, and supporting defect analysis.
• Familiarity with Apache Kafka—understanding of message flows, schemas, and how data moves between systems.
• Experience validating API behavior, request/response structures, and integration rules.
• Ability to decompose complex processes into clear business logic, workflows, and testable requirements.
• working knowledge of Oracle Forms.
• Working knowledge of Oracle databases, including how to trace data transformations and troubleshoot issues with developers.
• Ability to interpret logs, understand data mappings, and work with developers/architects to shape technical solutions.

• Strong background in Agile/Scrum environments, including backlog refinement, writing stories, creating test cases, and participating in sprint ceremonies.
• Hands-on experience with project/work management tools, preferably VersionOne.
• Understanding of IT Service Management (ITSM)—incident, problem, change management (ServiceNow preferred).
• Ability to manage UAT and CAT testing sessions, including scenario development, user coordination, and tracking defects.
• Experience creating process documentation, user guides, SOPs, and support workflows.
• Strong facilitation skills to lead discussions across multiple groups—business, developers, QA, vendors, and architects.
• Ability to serve as the liaison between business and technical teams, ensuring clarity of requirements and consistent communication.
• Skilled in running working sessions, gathering requirements, conducting impact assessments, and helping teams reach alignment.
• Comfortable escalating blockers and driving issues to closure across vendors and internal teams.

• Clear and concise communication, including the ability to break down complex topics for non-technical audiences.
• Highly organized, with the ability to manage multiple workstreams, priorities, and timelines.
• Detail-oriented, especially in documenting requirements, analyzing defects, and validating system behavior.
• Proactive problem-solver, able to trace issues across interacting systems and propose logical paths to resolution.
• Collaborative and team-oriented, comfortable working with large enterprise teams and cross-functional stakeholders.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.