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The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below:

⦁ Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
⦁ Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
⦁ Create scalable, secure, and high-performing IT infrastructure solutions
⦁ Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
⦁ Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
⦁ Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
⦁ Implement security measures and disaster recovery strategies including risk assessments
⦁ Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
⦁ Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
⦁ Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency

Your contribution to the team:

⦁ A focus on innovation and adaptability for integrating new technologies
⦁ Proactive problem-solving to streamline complex requirements
⦁ Sector specific expertise for high quality project delivery
⦁ A strategic mindset to align technical solutions with business goals and market trends
⦁ Proficiency in deployment management, system optimization, and security compliance
⦁ Ability to lead cross-functional teams and drive automation and process improvement.
⦁ Strong communication and documentation skills to foster collaboration and knowledge sharing

Competências e experiência exigidas

• Interface with key stakeholders and apply your technical proficiency in providing L2/L3 support of VMware environment running on VMware Cloud Foundation (VCF)
• Provide technical support and guidance, ensuring the optimal performance, reliability, and security of VCF infrastructure.
• Experience in managing High Availability clustered systems.
• Possess knowledge of Backup & Recovery strategies and Data center experience.
• Experience in infrastructure management, with a focus on VMware environments.
• Hands on experience with VCF or similar cloud platforms.
• Deep understanding of VMware VCF architecture, components, and best practices.
• Proficiency in virtualization, storage, networking, and cloud technologies. Experience with hybrid cloud environments.
• Data center Operations knowledge - preferably HPE Synergy hardware
• Admin experience on Linux (RHEL) or Windows environments.
• Expertise in vSphere, vSAN, NSX. Maintain VCF environments according to best practices and standards.
• Monitor and optimize VCF infrastructure performance, capacity, and utilization.
• Troubleshoot complex technical issues and provide timely solutions.
• Ensure high availability, disaster recovery, address vulnerabilities and business continuity for VCF environments.
• Implement and manage security measures to protect VCF infrastructure and data.
• Contribute to VCF projects, including planning, implementation, and migration activities.
• Provide technical guidance and support to project teams.
• Knowledge on infrastructure automation tools (e.g., Ansible, Chef, Puppet) and scripting languages (e.g., Python, PowerShell).

Competências e experiência desejadas

• Strong analytical and problem-solving skills.
• ITIL knowledge
• Ability to work independently and as part of a team. Experience and desire to work in a Global delivery environment
• Strong interpersonal, verbal and written communication skills.
• Flexible and adaptable.

Requisitos adicionais obrigatórios

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Informações adicionais

Estimated annual compensation range for this role will be as follows:
In Malta, NY: $105,966 to $137,756
In Burlington, VT: $109,566 to $142,436

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.