Detalhes do trabalho
Função do cargo
Engagement Manager
Local de trabalho
San Francisco, CA
Estado/Região/Província
California
País
USA
Habilidades
Domain|Sales|Sales Execution
Domínio
Global Markets
Grupo de interesse
Infosys Limited
Empresa
ITL USA
ID da requisição
149349BR
Salário mínimo
128000
Salário máximo
250000
Infosys is seeking a Client Partner for the HiTech vertical. The person will lead all client interfaces within the assigned account scope and, along with Senior Client Partners/Group Managers, build an account plan for client management. Typically, the Client Partner manages a single account or a portion of a large account with a P&L responsibility of $30MM to $50MM.
Infosys is seeking a Manager - Client Services for the HiTech vertical. The person will lead all client interfaces within the assigned account scope and, along with Senior Client Partners/Group Managers, build an account plan for client management. Typically, the Manager - Client Services manages a single strategic account or a portion of a large account with a P&L responsibility of $30MM to $50MM.
The role will focus on managing and expanding relationships with a leading global enterprise software and cloud platform client, driving growth across digital transformation, AI-led services, cloud, data, customer experience, engineering, and enterprise modernization opportunities.
Role Description:
• Client relationship management and business development: Manage client relationships, grow a portfolio of $30–50M, and own the opportunity lifecycle: Prospect → Evaluate → Propose → Close.
• Strategic account growth: Build and expand trusted relationships across business, technology, procurement, and executive stakeholders within a large enterprise software/cloud platform account.
• AI-first and digital transformation selling: Identify and shape opportunities across AI, Generative AI, agentic AI, automation, data, cloud modernization, platform engineering, enterprise applications, and customer experience transformation.
• Client delivery assurance: Collaborate with delivery stakeholders to ensure all commitments to the client are met.
• Account planning and governance: Develop account plans detailing key relationships, opportunities, pricing strategies, and risk mitigation.
• Conduct market research, competitor analysis, client presentations, estimation efforts, proposals, and negotiations.
• Partner with Delivery Managers to resolve people or infrastructure issues impacting project delivery.
• Balance multiple projects for the client, coordinating across delivery managers, consulting teams, horizontal competency units, and global delivery teams.
• Drive revenues from go-to-market solutions sponsored by the business unit within the account scope, including AI-first services, cloud, data, cybersecurity, digital engineering, enterprise platforms, and cost optimization offerings.
• Work closely with Solutions Leaders to create customized solution pitches and ensure successful delivery and revenue realization.
• Build comprehensive account plans, including relationship mapping, opportunity pipeline, revenue forecasts, and risk assessment.
• Make pricing decisions within the scope of the Master Services Agreement.
• Provide pre-sales proposal support for new business development beyond the account scope.
• Offer input for future alliances with relevant product vendors.
• Act as a trusted advisor to the client by bringing proactive ideas around productivity improvement, AI-led transformation, operational efficiency, platform modernization, and differentiated customer/employee experiences.
About Infosys HiTech Vertical:
The Hi-Tech vertical at Infosys partners with global technology leaders to accelerate growth and deliver measurable business outcomes. We enable clients to strengthen market leadership through innovative solutions that drive revenue, optimize cost structures, improve productivity, and enhance customer and employee engagement.
Our expertise spans software, platforms, internet, enterprise software, cloud, and semiconductor domains, helping organizations scale digital transformation initiatives with agility. By leveraging advanced technologies such as AI, Generative AI, cloud, data analytics, automation, cybersecurity, and digital engineering, we empower Hi-Tech enterprises to unlock new revenue streams, improve operational efficiency, modernize platforms, and stay ahead in a highly competitive and fast-evolving marketplace.
Infosys’ AI-first offerings, including Infosys Topaz, and cloud capabilities through Infosys Cobalt, help enterprises move from experimentation to scalable business impact across operations, engineering, customer experience, and enterprise transformation. Infosys’ strategy also emphasizes responsible, secure, and enterprise-grade AI adoption at scale.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.