About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description:
L3 – Senior Network Specialist

Location: Melbourne / Sydney

Salary: AUD 108,571 – 119,893 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Work Arrangement: This role operates within a 24/7 NOC/Support environment. Candidates must be willing and able to work rotating shift rosters and participate in an on-call roster as required.

Roles and Responsibilities:

• Lead the design and architecture of enterprise and cloud-based network solutions.
• Own and resolve network incidents, coordinating with cross-functional teams and vendors.
• Act as the primary escalation point for critical network issues and functionality.
• Oversee incident, problem, and change management processes; ensure SLA/KPI compliance.
• Drive operational excellence in a 24/7 support environment, including on-demand remote escalation.
• Manage lifecycle operations, platform upgrades, and new project rollouts.
• Perform advanced troubleshooting and root cause analysis for complex network issues.
• Prepare technical documentation and reports for internal stakeholders and customers.
• Mentor and guide technical teams during major incidents and problem resolution.

• Cisco IOS/IOS-XE, Nexus, ACI; Juniper; Aruba/HP; Viptela; Meraki; Fortinet.
• Dynamic routing protocols (BGP, OSPF), VPN, IPsec.
• Wireless solutions (Cisco, Aruba), WAN technologies (Ethernet, 3G/4G/5G).
• Meraki, Versa, Viptela, Prisma SD-WAN, SD-LAN, DDI (DNS, DHCP, IPAM), WAN optimization.
• Integrate Prisma SD WAN with Palo Alto NGFW for unified security enforcement
• Cloud : AWS, Azure, GCP

• Cisco Prime, DNAC, ClearPass, LogicMonitor, SolarWinds, Zenoss, ServiceNow.
• Strong troubleshooting skills and ITIL knowledge.
• Excellent documentation, communication, and collaboration skills.

• Professional-level certifications: CCNP ENSDWI (300-415), CCIE plus vendor-specific certifications (Cisco, Juniper, Aruba/HP, SD-WAN).
• Palo Alto certifications (PCNSE / Prisma SD WAN)
• Cisco certifications (CCNP / Meraki specific exposure)
• Experience in SASE/SSE transformation programs

1. Excellent customer-facing skills
2. Excellent written and verbal communication skills
3. Strong attention to detail and outstanding analytical and problem-solving skills.

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing