Role Overview

The Cyber Security Delivery Manager is responsible for ensuring the effective delivery of security services, projects, and large-scale programs. The role oversees Security Operations Center (SOC).
This position combines technical cybersecurity expertise, delivery/program management, and strong stakeholder engagement capabilities to ensure high-quality service delivery aligned with business objectives.
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Key Responsibilities
Ensure the effective delivery of cyber defense services, including SOC operations, threat detection, incident response, and vulnerability management.
Monitor service performance against SLAs, KPIs, and operational metrics.
Drive continuous improvement in security operations, automation, and processes.
Act as Program Manager for large-scale initiatives spanning multiple cybersecurity services.
Manage scope, timelines, risks, budgets, and resource allocation across programs.
Ensure integration of security solutions within broader cloud and infrastructure initiatives.
Serve as the primary point of contact for customers and key stakeholders.
Translate business needs into cybersecurity solutions and delivery plans.
Provide regular reporting and insights on security posture, risks, and performance.
Ensure services comply with relevant security standards, frameworks, and regulations (e.g., ISO 27001, NIST, CIS).
Support audits, risk assessments, and governance processes.
Stay up to date with emerging threats, technologies, and trends.
Support architecture decisions and ensure best practices in cybersecurity implementation.

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Required Qualifications & Skills
Experience
8–12+ years of experience in cybersecurity, with significant exposure to SOC operations.
Proven experience as a Delivery Manager / Program Manager in IT or cybersecurity environments.
Experience managing large-scale, multi-service security programs.
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Technical Expertise
Strong knowledge of:
Security Operations (SIEM, SOAR, EDR, XDR)
Incident Response & Threat Intelligence
Cloud Security (Azure, AWS, or GCP)
Network and Infrastructure Security
Familiarity with frameworks such as NIST, ISO 27001, MITRE ATT&CK.
Relevant cybersecurity certifications such as: CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager)
Project/Program management certifications: PMP, PRINCE2, or equivalent, Agile / SAFe (nice to have)
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Core Competencies
Strong leadership and team management skills
Excellent communication and stakeholder management abilities
Proven customer-facing experience
Strong analytical and decision-making skills
Ability to operate at both strategic and operational levels

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer