About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

▶️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description: Are you passionate about leading transformative technology strategies? We’re looking for a Cloud Devops AWS Engineer to join our team
Location : Sydney
Salary: AUD 150,742– 171,215 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Role Overview:
We are looking for a highly skilled AWS Engineer – L3 Support to serve as the top-tier escalation point for cloud infrastructure issues, lead complex troubleshooting efforts, and drive continuous improvement across AWS operations. This role demands deep technical knowledge of AWS services, strong problem-solving skills, and the ability to mentor junior engineers while collaborating across teams.

Key Responsibilities:
Technical Leadership & Escalation Management

Act as the highest escalation point for AWS-related infrastructure and service issues.
Lead root cause analysis and resolution of complex incidents involving compute, storage, networking, and security services.
Provide guidance and mentorship to L1 and L2 engineers, ensuring knowledge transfer and skill development.

Infrastructure & Automation

Design, implement, and maintain scalable AWS infrastructure using services such as EC2, S3, VPC, IAM, CloudFormation, Lambda, RDS, and CloudWatch.
Manage and optimize CI/CD pipelines using Jenkins, integrated with GitHub for version control and deployment automation.
Develop and maintain Infrastructure as Code (IaC) using Terraform, ensuring consistency and repeatability in deployments.

Monitoring & Performance

Implement and manage monitoring solutions to ensure system health and performance.
Conduct capacity planning, performance tuning, and cost optimization across AWS environments.

Process & Compliance

Ensure adherence to ITIL processes for incident, change, and problem management using tools like ServiceNow (SNOW).
Maintain operational documentation, runbooks, and architecture diagrams.
Participate in audits and ensure compliance with security and governance policies.

Collaboration & Communication

Work closely with application, DevOps, and security teams to support cloud-native solutions.
Use Jira for task tracking, sprint planning, and issue resolution.
Communicate effectively with stakeholders, providing updates on incidents, changes, and service improvements.

Skills & Competencies:
Essential:

8+ years of experience in cloud infrastructure, with at least 3+ years in AWS.
Strong expertise in AWS core services and architecture.
Proficiency in Terraform, Jenkins, GitHub, and scripting (Shell, Python).
Experience with container orchestration (ECS, EKS, Docker).
Familiarity with ITIL processes and tools like ServiceNow.
Excellent troubleshooting, documentation, and communication skills.

Preferred:

AWS certifications (e.g., Solutions Architect – Professional, DevOps Engineer – Professional).
Experience with hybrid cloud environments and on-prem integration.
Exposure to monitoring tools like CloudWatch, Datadog, or Splunk.
Agile and DevOps methodology experience.

ADDITIONAL

Excellent Customer Interfacing and Vendor Management Skills.
Excellent Written and Verbal Communication skills.
Strong attention to detail and outstanding analytical and Problem-Solving skills.
In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)
Income Protection Insurance
Paid Parental and Volunteer leaves
Employee Assistance Program (EAP)
Flexible working arrangements (hybrid, reviewed case-by-case basis)
Health Insurance Discount and Well-being Program
Access to Fitness and Gym Memberships
Salary packaging and novated leasing
Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_Helpdesk@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

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