Role – Principal Consultant
Technology – SAP S/4 Store Operations Functional Lead
Location – Dublin, Ireland
Compensation – Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role
As a Grocery Retail Store Operations – Functional Lead, you will own the end to end functional design and delivery of store level operations for large Retail / Wholesale Grocery transformation programs running on SAP S/4HANA (RISE with SAP – Private Cloud). You will act as the functional owner for in store execution, ensuring SAP solutions effectively support high volume grocery store operations, franchise models, and multi site rollouts.

Key Responsibilities

• SAP Retail Solution Design
• Lead Fit to Standard / Fit to Gap workshops for store operations.
• Lead store & franchise lifecycle management, including new store creation, store changes & store closures.
• Define and execute store deployment and rollout approaches, including pilots, phased rollouts, and large scale deployments.
• Enable store specific handling of Local vendors, Local assortments and products, Store specific pricing and promotion compliance, Markdowns, label printing, shelf labels, and in store price communication.
• Own in store merchandise and inventory management processes, including

oStore Goods Receipt (GR)
oStock adjustments and corrections
oPhysical inventory / cycle counts
oStock transfers (store to store, DC to store)
oWaste, spoilage, and shrink handling
oStore inventory visibility

• Act as functional owner for store level POS sales processes and daily operations and ensure store transaction accuracy and compliance.
• Ensure documentation and controls meet Infosys delivery and audit standards.
• Collaborate with ABAP teams on WRICEF objects (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms).
• Execute end-to-end solution testing (Unit, SIT, UAT) and support defect resolution.
• Prepare cutover plans, support go-live activities including issue resolution, functional checks, and migration validation.
• Provide hyper care support and drive post‑go‑live stabilization.
• Conduct training for key users and business teams on retail processes and Fiori applications.
• Ensure all documentation complies with project standards.

Skills
Must have

• Experience in grocery or high volume retail in Store operations
• Strong knowledge of S/4HANA Retail processes
• Strong functional knowledge of store operations and inventory processes
• POS integration
• Excellent stakeholder management skills

Nice to have

• Exposure to SAP CAR and store data models
• Proven experience in store rollouts and franchise environments
• Omnichannel store fulfilment experience
• Multi country retail rollout exposure

Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.