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The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

⦁ Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
⦁ Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
⦁ Conduct code reviews, do changes to the codebase and maintain code repositories
⦁ Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
⦁ Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
⦁ Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
⦁ Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:

⦁ A collaborative spirit and excellent communication skills.
⦁ The ability to handle end to end SDLC phases from requirement gathering to implementation.
⦁ A knack for translating complex requirements into actionable development tasks.
⦁ A passion for design and hands-on coding experience
⦁ A proactive approach to testing, troubleshooting, and refining our applications.
⦁ The ability to work with cross-functional teams and do software integration.

Competências e experiência exigidas

• Testing experience of Store Systems (Point of Sales) & Marketing System
• Data-driven decision-making and analytical skills
• Problem-solving and conflict resolution abilities
• High adaptability in dynamic, fast-paced environments
• Focus on service quality and customer satisfaction
• Expertise in Kanban methodology and flow-based delivery models
• Experience managing shared services, support, or operations teams
• Experience with tools such as Jira or similar Agile management platforms
• Understanding of incident management, service delivery, and SLA tracking
• Experience of facilitation, stakeholder management, and communication skills
• Ability to manage multiple streams of work and competing priorities

Competências e experiência desejadas

• Experience using Gemini or other AI-assisted tools to on Project planning / Test planning
• Basic knowledge of DevOps practices, including CI/CD pipelines and automated test execution
• Experience in Retail Domain, Omni channel business, Store System, Testing of retail applications, supporting testing and automation initiatives across front, middle, and back office systems

Requisitos adicionais obrigatórios

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Informações adicionais

The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.