Infosys is seeking an experienced Senior Dot Net Developer- SQL to drive application maintenance and support program. The ideal candidate will bring deep expertise in .NET, SQL, and SaaS-based applications, strong command of ITSM platforms (ServiceNow), and proven experience in leading large teams (50+ members). This role requires exceptional stakeholder and customer relationship management skills, along with sufficient AI knowledge to confidently engage in strategic discussions with senior client leadership.

Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years experience with Information Technology.

• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Excellent hands-on or leadership experience supporting .NET Framework & .NET (Core / .NET 6+), SQL, C# (advanced concepts: async/await, LINQ, delegates, events) and SaaS applications with ServiceNow and ITIL-based service management.

• Location for this position is West Palm Beach, FL. This position requires travel and/or relocation to project/client locations

Preferred Qualifications:

• At least 2 years Provide end-to-end technical leadership for application support and delivery across .NET, SQL, and SaaS platforms.

• Experience in ASP.NET MVC / ASP.NET Core MVC, ASP.NET Web API, RESTful services, Minimal APIs (modern .NET, Razor Pages. Dependency Injection (built-in and third‑party containers) Middleware pipelines, Session and state management.

• Experience in .NET, SQL, and SaaS platforms, SQL Server architecture understanding, Stored Procedures (complex logic, optimization), Views, Functions, Triggers, Temp tables and table variables.

• Object-Oriented Programming (OOP) principles, SOLID principles and design patterns (Factory, Singleton, Repository, MVC, CQRS).

• Multithreading and parallel programming, Exception handling and logging frameworks (Serilog, NLog, Log4Net).

• ITIL certification (ITIL v3 / v4), Strong analytical, quantitative, and organizational skills.

• Excellent communication skills, with the ability to clearly explain complex technical concepts to stakeholders.

• Provide thought leadership and technical guidance to ensure high-quality architecture and efficient data solutions.

• Project or program management certifications (PMP, PRINCE2, SAFe, etc.)

• Demonstrated experience managing large teams of 50+ resources.

• Excellent stakeholder management and customer relationship management capabilities.

• Strong analytical, communication, and presentation skills.

• Provide end-to-end technical leadership for application support and delivery across

• Oversee stability, performance, and scalability of mission-critical applications

• Guide teams on best practices related to application support, incident management, automation, and continuous improvement

• Act as the technical escalation point for high-impact issues and complex problem resolution.

• Lead service operations using ServiceNow or equivalent ITSM tools

• Drive operational excellence through SLAs, KPIs, CSAT, and continual service improvement initiatives

• Manage and inspire large, multi-disciplinary teams (50+ members) across onshore/offshore

• Lead executive-level communications, reviews, and governance forums

• Build strong customer relationships through proactive engagement, transparency, and delivery excellence

• Manage expectations, risks, and dependencies while ensuring alignment with business objectives

• Leverage foundational AI/ML knowledge to contribute to strategic and solution-oriented discussions with client leaders

• Identify opportunities where AI, automation, and analytics can enhance service delivery and operational efficiency

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.