Infosys is seeking a profile with expertise in Oracle eBusiness Suite (EBS) Operations- Database Administrator. The selected candidate will be responsible for addressing user issues, resolving technical problems, managing tickets and service requests, and performing necessary configuration updates. The role also involves interacting with customer process consultants and SMEs, conducting root cause analysis, and driving process improvements.

Required Qualifications:

• At least of 11 years of relevant Information Technology experience
• Bachelor’s degree or foreign equivalent from an accredited institution (alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education)
• Candidates must be located within commuting distance of New York, NY or be willing to relocate to the area. Must be willing to travel for major milestones to client locations.
• In order to comply with legal requirements, this role is limited to “U.S. persons” as defined by 22 C.F.R. §120.15.  U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
• At least 8 years of experience in Oracle eBusiness Suite (EBS) Operations.
• Proven experience in issue resolution, root cause analysis, and recommending solutions to complex problems
• Strong understanding of software engineering practices and various business processes
• R12.2 Support Experience, cloning, Patching, Backup, DR
• Experience with Oracle Database 12, 19C Database including RAC
• Knowledge of Apex, Middleware Suite
• Experience with Support Change Management, Security/SOX Audit reporting

Preferred Qualifications:

• Experience with Oracle eBusiness Suite (EBS) Operations with tactical communications and support
• Familiarity with various business processes
• Demonstrated ability and desire to work closely with customers

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.