Descrição do trabalho

1. Business Planning – Regional Level
   Aggregate revenue/margin figures reported by business development and sales managers, compare with regional targets, and present realistic projections. Support the regional head in setting goals through market/segment analysis and identification of needs/services/solutions.
2. Sales Planning and Review
   Create sales plans and conduct reviews with sales teams, regional heads, and HBU partners. Develop sales pipelines and target account lists (TAL), sign off on TAL, evaluate pipeline shape, size, and velocity, and conduct monthly reviews to ensure sales targets are met.
3. Market Development
   Represent executives at key events/conferences, influence clients, and engage leadership through industry references, analyst references, case studies, joint webinars, and co-presentations. Provide event/sponsorship info to corporate marketing and contribute to messaging. Maximize event ROI and support revenue growth outside accounts.
4. Customer Prospecting
   Ensure sales plans adequately address prospecting and lead generation through pipeline reviews and follow-ups. Qualify opportunities and enable pursuit by external partners and senior management.
5. Opportunity Identification and Qualification
   Review identified opportunities and plans, qualify them, and ensure a healthy pipeline across service offerings through regular reviews.
6. Proposal Creation
   Assist in identifying appropriate teams for proposal creation, including external partners. Provide competitive intelligence, support internal approvals, and conduct reviews to ensure winning proposals.
7. Proposal Negotiation and Closure
   Participate in meetings with prospects as an executive, escalate to leadership if needed, identify suitable teams, and conduct commercial negotiations to secure deals.
8. Contracts and MSAs
   Support MSA accounts and help position Infosys as a strategic partner. May participate in MSA negotiations to build long-term client relationships.
9. Account Planning and Review
   Review account plans and execution to ensure planned growth in revenue, margin, and utilization.
10. Account Mining
    Position Infosys as a strategic and trusted partner, support internal alignment, review business plans, and ensure account growth. Guide transitions from hunting to farming mode and hand over accounts to engagement managers at the right time.
11. Account Operations
    Follow up on internal escalations, minimize revenue leakage, and enhance customer satisfaction. Conduct regular reviews and ensure compliance with sales processes. Schedule reviews with regional heads for top opportunities, pipeline, and accounts to ensure disciplined, data-driven decision-making.
12. Relationship Management
    Support sales/business development managers, gain internal buy-in, and provide guidance. Act as the first escalation point, attend client meetings, lead relationship reviews, and contribute to maximizing customer delight.

• Bachelor’s degree or equivalent from an accredited institution. Alternatively, 3 years of relevant experience may be considered.
• Over 10 years of experience in Information Technology.
• We are seeking candidates who are fluent in Japanese (spoken and written) to effectively communicate with clients and stakeholders. Proficiency in Japanese is essential for this role
• Candidates who are authorized to work in Japan are encouraged to apply. We are unable to sponsor at this time

• Over 5 years of sales experience in DX applications (digital marketing, SAP commerce, interaction) and technology services.
• Experience in any one of the platforms/similar platforms is good to have:
• Adobe Experience Studio, SAP Commerce, Adobe commerce, Salesforce commerce, Shopify, marketing/DCM(digital contents management),Sitecore, Opentext, Documentum is a -must have.
• Experience in Customer Experience (CX) / User Experience (UX) is preferred
• Experience in Digital Marketing / MarTech -Adobe Experience Cloud, Salesforce Marketing Cloud, is preferred
• Excellent verbal and written communication skills in both Japanese (atleast JLPT N2 & Above) and English.
• Willingness to travel within the region as needed.
• Ability to work in a team environment with diverse stakeholders.
• Experience and motivation to work in a global delivery environment.