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Détails du poste

Rôle du poste

Principal - Enterprise Applications


Emplacement du poste

Burnaby, Calgary, Vancouver


État / Région / Province

Alberta, British Columbia


Pays

Canada


Compétences

Technology|Robotic Process Automation|Automation Anywhere


Domaine

Delivery


Groupe d’intérêts

Infosys Limited


Entreprise

ITL Canada


Numéro de demande

145707BR


Infosys is seeking an experienced Program Manager to lead enterprise-wide RPA and Intelligent Automation initiatives. This role will own end-to-end delivery of the automation program, ensuring strategic alignment, governance, and successful execution across business units.

Required Skills
Bachelor’s degree or foreign equivalent required from an accredited institution.
At least 7 years of Information Technology experience.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Candidate must be located within commuting distance of Mississauga, Ontario / Calgary, Alberta or be willing to relocate to the area. This position may require travel.

Key Responsibilities:

Program Management:
  • Define and manage the automation program roadmap, KPIs, and success metrics.
  • Oversee intake, prioritization, and delivery of automation use cases across multiple business units.
  • Ensure cross-functional collaboration between business stakeholders, automation teams, and IT.
  • Drive governance, compliance, and risk management for automation initiatives.
  • Manage vendor relationships, contracts, and budget allocations.
Stakeholder Engagement:
  • Act as the primary liaison between business units, technology teams, and leadership.
  • Facilitate workshops, steering committees, and executive updates.
  • Promote adoption and change management for automation solutions.
Strategic Alignment:
  • Align automation initiatives with enterprise digital transformation goals.
  • Identify opportunities for integrating AI and advanced analytics into automation solutions.
  • Contribute to the development of reusable assets and best practices within the Automation CoE.
Project Management:
  • Manage end-to-end delivery of RPA projects, ensuring timelines, scope, and quality standards are met.
  • Coordinate between business stakeholders, RPA developers, and infrastructure teams.
  • Drive governance, compliance, and risk management for automation initiatives.
  • Monitor project KPIs and ensure alignment with business objectives.
  • Facilitate workshops, training, and change management for successful adoption.
  • Contribute to automation roadmap planning and integration of advanced AI capabilities.

Required Qualifications:

  • Bachelor’s degree in Business, Engineering, Information Systems, or related field.
  • 18+ years of total experience, with at least 8+ years of experience in program management and at least 3+ years in RPA/Intelligent Automation.
  • Strong understanding of RPA platforms such as UiPath or Automation Anywhere.
  • Experience in documenting business processes and creating PDDs.
  • Familiarity with retail/manufacturing operations and automation use cases.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • Exposure to hybrid automation environments and Agentic AI concepts.
  • Experience working in a CoE or enterprise automation setup.
  • Ability to facilitate workshops and training sessions.
  • Strong presentation skills for client interactions and proposal support.
The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.


About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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