Senior Consultant, Insurance Brokerage, North America

The applicant should have experience in advising insurance broker client executives, both business and IT, and experience leading teams for digital transformation, process reimagination, platform modernization programs, AI, and internal/external consulting engagements. Applicants should have some of the following experiences in the brokerage industry:

• 360-degree experience across the brokerage value chain including Prospecting, Submissions, Loss Cost & Exposure Analysis.
• Functional Areas – Submission Management, Carrier Management, Risk Management Programs, Policy renewals, Reinsurance, Claims and TPA.
• Broker Integration with Carriers, Agents, and Reinsurers.
• Digital transformation programs or modernization programs or experience transformation.
• Legacy transformation, and digitization of services across the brokerage value chain.
• Business operations in problem identification, analysis, and recommendation –analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state.
• Process reimagination, process optimization, change management, design thinking type techniques.

• Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client’s respect.
• Client Delivery: Delivers high-quality client outputs on time, more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
• Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building.
• Core Consulting Skills: Constructs simple, complete, compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area.

• Bachelor’s degree or foreign equivalent required.
• Minimum of 5 years of relevant work experience with 2 years of experience in comparable consulting services.
• Strategic mindset and the ability to lead and develop other team members.
• Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
• Excellent relationship-building abilities.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Ability to collaborate with resources in global delivery model.
• ​Experience in leading programs using Agile and/or hybrid methodologies.

• MBA or equivalent advanced degree, Industry-related certification preferred.

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.
Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.