Principal Consultant- Clinical Trial Supply Management for Manufacturing, Packaging and Distribution

Infosys Consulting is seeking smart, self-driven, high-energy professionals with strong communication skills, intellectual curiosity, and a deep passion for Clinical Trial Supply Management (CTSM) in the Life Sciences domain. The ideal candidate brings a strong blend of domain expertise in clinical supply operations, manufacturing, packaging, labeling, and distribution, along with business transformation consulting experience and excellent stakeholder management skills.

This role will play a pivotal part in shaping the next generation of AI–enabled CTSM solutions, where intelligent, autonomous, and goal-driven AI agents proactively plan, optimize, monitor, and orchestrate end to end clinical supply operations.

As a Principal Consulting professional, you will leverage your extensive professional services experience to lead large-scale transformations and help mature Infosys Consulting’s CTSM and Life Sciences capabilities. You will collaborate closely with pharmaceutical and biotech clients to deliver AI-led business and digital transformations, while contributing to strategic initiatives such as thought leadership, capability incubation, and knowledge management, enabling clients to navigate the evolving global clinical research landscape.

RESPONSIBILITIES

• Be responsible for the delivery of measurable business outcomes for leading pharmaceutical and biotechnology clients, with a focus on manufacturing, packaging, labeling, and distribution of clinical trial supplies.
• Provide strategic leadership and thought partnership on AI–led transformation programs, reimagining CTSM operating models across demand forecasting, supply planning, production scheduling, and distribution execution.
• Drive the design and deployment of intelligent CTSM solutions, leveraging autonomous AI agents for Predictive demand and supply planning, Scenario-based manufacturing and packaging optimization.
• Partner with technology and data teams to conceptualize and implement AI use cases across CTSM, including self-learning agents that continuously optimize Batch sizing and manufacturing runs.
• Enable clients to transition from reactive, rule-based planning to autonomous, goal driven supply ecosystems that adapt in real time to protocol amendments, enrollment variability, and geopolitical disruptions.
• Execute consulting engagements within a global delivery model, collaborating with cross-regional and cross-functional teams as part of a high-performing consulting community.
• Lead complex, multi-vendor and multi-stakeholder programs spanning clinical operations, supply chain, quality, IT, and external partners.
• Act as a trusted advisor to senior client stakeholders, influencing decision-making through data-driven insights and future-state visioning.
• Mentor and coach consulting team members through both formal performance management processes and ongoing informal feedback.
• Contribute to the growth and reputation of Infosys Consulting by developing new CTSM and Agentic AI–led offerings, authoring whitepapers, point-of-view documents, and thought leadership articles.
• Participate actively in firm-building initiatives, community events, and internal knowledge-sharing forums.

• Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Overall experience of 7+ years, with at least 3+ years of post-MBA consulting experience in clinical manufacturing and operations with Lifesciences clients.
• Experience in leading CTSM engagements for Life Sciences clients.
• Strong understanding of Clinical Trial solutions in the value chain area of Study Master Design and Forecasting/Planning
• In depth understanding of managing clinical operations using IxRT (Interactive Response Technology)
• Experience in developing proposals, building tools and accelerators for CTSM related services.
• Ability to handle conversations with senior business and technology leaders from client teams.
• Ability to build engaging client presentations (Expertise on MS PowerPoint, MS Word, MS Excel, MS Project).
• Good understanding of disruptive digital technologies
• Strong executive presence and ability to interact with CxO level
• A proven track record of leading and managing both large and small, global and local teams
• Manage and build long-term client relationships
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

• An MBA with an advanced degree or equivalent experience
• Implementation experience in any Digital Supply Chain solutions – SAP IBP, Kinaxis Rapid Response, O9, E2Open, OMP etc. will be preferred.
• Implementation experience of Clinical Trial Supply Chain solutions with SAP ICSM
• Strong client-facing skills include presentations to senior leadership, advice and consult with clients.
• Ability to provide guidance to stakeholders in understanding business value of the initiative.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.