• Candidate must be located within commuting distance of Sacramento CA / Tampa FL / Twinsburg OH or be willing to relocate to the area. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 2 years of Information Technology experience
• At least 2 years of experience with Hands and feed support for Data Center operations.
• Candidates must be available to work onsite on a rotating / Flexible shift timings at respective Datacenter to provide. It includes both on demand onsite support, and extended shift coverage as needed.
• Candidate must be available to work on a rotating shift schedule to provide support at Datacenter.

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  Install racks/cabinets, power strips, patch panels, and IT devices.

• Perform hardware unboxing, rack & stack, and cabling (SM, MM, copper).
• Configure server/network management interfaces (ILO/IDRAC).
• Conduct audits, ping tests, and maintain DCTracks documentation.
• Support break/fix repairs, troubleshooting cables and hardware.
• Execute change requests, decommission old hardware, and manage media disposal.
• Coordinate vendor access and provide emergency/on-call support.
• Attend planning meetings and communicate with customers for updates and closures.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.
• Certifications on Data center operations and cabling
• Where required, administer, and resolve issues with associated end-user workstation network software products.
• Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.
• Basic Expertise in supporting data center devices and servers in business environment.
• Ensure that work is carried out within agreed service levels and in accordance with project guidelines.
• Explain and document technical issues in a clear way to technical teams, business stakeholders.
• Hands on Experience Data center Operations.
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.