Description de l'emploi

Infosys Brazil is looking for professionals with the profile of Desktop Support to join our team.

Main activities and responsibilities:

• Assemble and install PCs, telephone systems, wireless networks, and peripherals (such as printers, scanners, mobile phones/smartphones) related to desktop infrastructure;
• Perform routine maintenance on PCs, networks, telephone systems, and installed peripherals;
• Identify, log, and resolve technical issues with software applications or network systems;
• Identify potential changes and improvements to the system and present them to technical teams for consideration and implementation.

Required Qualifications:

• Experience with Microsoft desktop operating systems and deployment, configuration, and management of Windows applications;
• Strong knowledge of Microsoft operating systems (Windows 7, 8, 10, 11);
• Strong knowledge of Office 365 (SharePoint, Teams, OneDrive, etc.);
• Strong knowledge of Active Directory and its services, DHCP, DNS;
• Experience with printing services and file sharing;
• Experience with hardware repair;
• Experience with patch management;
• Intermediate English.

Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.