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Détails du poste
Rôle du poste
Process Executive
Emplacement du poste
Petaling Jaya
État / Région / Province
Selangor
Pays
Malaysia
Domaine
Operations
Groupe d’intérêts
Infosys Limited
Entreprise
ITL Malaysia
Numéro de demande
114236BR
Job Descriptions:
- Perform Customer & Project Master Data creation / amendment.
- Manage Service Performance Review
- Support monthly or yearly audit testing by providing all relevant documentations.
- Manage / monitor query resolution related to Master Data
- Participate in UAT as when needed.
- Assist in developing and implementing process improvements to meet business goals.
- Perform any ad-hoc tasks and responsibilities which the superior may assign from time to time.
Job Requirements: - Basic Graduate in any discipline is required.
- 1 - 2 years of experience in a BPO environment preferably Retail/CPG Industry.
- Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Claims etc.
- Experience in working on ERP systems i.e SAP & Web based tools.
- Proficient MS Excel