Job details
Job Role
Lead Consultant
Work Location
Santiago
State / Region / Province
Santiago Province
Country
Chile
Skills
Technology|SAP Technical|SAP Business Objects Data Services / Data Integrator (BODS / BODI)
Domain
Consulting
Interest Group
Infy Chile
Company
IL Chile
Requisition ID
148677BR
SAP BOBJ Consultant
Job Summary
We are seeking skilled SAP BOBJ Consultant with 13–15 years of experience to support and enhance SAP BusinessObjects (BOBJ) platform operations. The role involves working on enterprise reporting environments and ensuring smooth execution of reporting and analytics services. The candidate will work closely with business and technical teams to resolve issues, manage schedules, and support reporting requirements.
Key Responsibilities
- Perform daily health checks of SAP BOBJ servers to ensure system availability, performance, and stability.
- Monitor system performance, schedules, and batch jobs, and proactively identify and resolve potential issues.
- Handle incidents, service requests, and problem tickets in line with defined SLAs, including root cause analysis and resolution.
- Manage and monitor report schedules and publications, including rerunning failed jobs and ensuring timely execution.
- Create, modify, and maintain report schedules and publication configurations.
- Develop, analyze, and debug Web Intelligence (WebI) reports to resolve user-reported issues.
- Provide ad-hoc reporting support and assist users with query-related requests.
- Generate and maintain audit reports for usage, performance, and compliance tracking.
- Create and maintain universe connections (UNV/UNX), including connection setup, modification, and validation.
- Perform connectivity checks across SAP and non-SAP data sources to ensure seamless data access.
- Support user onboarding activities, including MYIDM approval coordination, user creation, and folder-level access management.
- Maintain report distribution lists and mailing groups to ensure accurate report delivery.
- Perform object migration across environments using Promotion Management.
- Handle minor enhancements and configuration changes within the BOBJ platform.
- Conduct data analysis and guide users to appropriate source systems or teams (BW/HANA/ETL) for issue resolution.
- Provide functional guidance to business users and assist in setting up reporting environments.
- Collaborate with multiple teams (BW, Basis, Infra) to troubleshoot complex BOBJ issues requiring cross-team involvement.
- Support Analysis for Office (AFO) workbook creation and scheduling for business reporting needs.
- Provide report-level query support and insights to users on an ad-hoc basis.
- Assist in regression testing, periodic validations, and ongoing support activities to ensure system reliability and performance.
Required Skills & Qualifications- 13–15 years of hands-on experience in SAP BOBJ BI Platform (4.x).
- Strong knowledge of Web Intelligence (WebI).
- Experience in Universe Design using UDT and IDT.
- Experience in production support (L1/L2 support model).
- Understanding of SAP BW/HANA or relational databases.
- Basic SQL knowledge.
- Experience with scheduling, publication, and troubleshooting.
Nice to Have- Exposure to SAP BW, Bex reporting, or SAP Analytics Cloud (SAC).
- Experience in migration tools (LCM/UMT).
- Knowledge of performance tuning and auditing reports.
Soft Skills- Strong analytical and problem-solving capabilities.
- Good communication and stakeholder management skills.
- Ability to work in a support environment and manage SLAs.
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About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.