Job Description

Infosys is seeking a Service Automation Test Lead,

As a QA Test Lead you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. You will also be required to design an optimal test environment to simulate real-time scenarios. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience
• U.S. citizens and Green Cards are encouraged to apply. We are unable to sponsor at this time.
• Candidate must be located within commuting distance of Hartford, CT or be willing to work in Eastern Time Zone
• 4 years of experience in ServiceNow activities
• Experience with Lean / Agile development methodologies
• Excellent understanding of ServiceNow platform and how it works and has minimun of 4 years of experience in testing and optionally developing applications on this platform.
• Excellent understanding of ServiceNow ATF (Automate Test Framework) and has hands on experience to develop end to end automated tests
• Having a good knowledge/experience on various ServiceNow modules like Incident Management, Problem Management, Change & Release Management etc.
• Experience in creating & running ATF Tests for intended functional testing of business logic, browser compatibility & Regression testing
• Demonstrated ability to implement and operate test automation, continuous integration, continuous testing and continuous deployment (CI/CD) at scale across a portfolio of Agile initiatives to enable faster time to market. (Exposure to Jenkins is plus)
• Proven experience of working in Agile cross-functional teams in complex fast paced environments.
• Strong in communication and has excellent interpersonal skills to collaborate with other team members.
• Demonstrated ability in creating test strategies, understands risk-based testing and has experience in tracking Quality metrics in each sprint.
• Has experience with shifting testing to left and can automate the acceptance criteria as close to the speed of development.
• Ability to communicate technical concepts effectively, written and orally, to colleagues across diverse teams and geographies.
• Ability to reason about performance, security, and process interactions in complex distributed systems.
• ndependent and comfortable in a fast paced, ambiguous, and often multi-directional work environment in Agile / Scrum process

Preferred Qualifications:

• Experience in leveraging opensource testing framework ‘Jasmine’ & its integration with ServiceNow ATF
• Exposure to JMeter/LoadRunner for designing & performing Load/Performance Test of ServiceNow
• Experience in integrating ServiceNow ATF tests with CICD Tools like Jenkins

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.